New Virus Alert
Fri, 1/11/02
The virus arrives via Internet Relay Chat, or in an email message containing the following information:
Subject: Outlook Express Update
Body: MSNSofware Co.
Attachment: Mmsn_offline.htm
For more information, please visit:
http://vil.mcafee.com/dispVirus.asp?virus_k=99301&#characteristics
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Team Avalon
New Office Hours
11/13/01
Beginning 11/14/01 our Billing Office Hours will be:
11AM - 7PM (M-F) and 12PM - 5PM (Sat).
Technical Support will still be available:
9AM - 7PM (M-F) and 12PM - 5PM (Sat)
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Team Avalon
EMail Billing
Nov 13, 2001
Invoices for services were sent via email.
If you did not receive your invoice, please contact the office to be sure we have your most current email address on file.
If you would prefer to receive a paper invoice via the US Postal Service, email us at sales@avalon.net or give us a call. Please note that there is a $1.00/month charge for this service.
If you would like to switch to credit card billing or automatic withdrawal from a savings or checking account, please email sales@avalon.net or call the office and we'll be happy to make the necessary arrangements.
319.339.8268 (Iowa City)
319.247.1012 (Cedar Rapids)
712.255.1950 (Sioux City)
515.254.2559 (Des Moines)
319.833.9244 (Waterloo)
563-323-6799 (Davenport)
New Virus Hitting Microsoft Email and IIS Webservers
Tues Sept 18, 2001
A new virus now being called Nimda came to life today being spread through Outlook and Outlook Express as an attachment (Readme.exe). It then tries to copy itself to Microsoft IIS web servers. The virus seems to be attacking security holes in Internet Explorer 5 and Outlook/Outlook Express software. Probably best to not use these programs until a new patch is released. See Symantec or Newsbytes for details.
Billing Changes
Wed Aug 1, 2001
In order to avoid increasing our service rates,
we will be moving away from mailing paper invoices each month.
It is critical that if you are not using your email
address at avalon.net, you must send us an email address
to which we can forward your monthly email invoice.
For those of you needing invoices as receipts,
the email invoices will be printable.
If you would still like to receive a paper invoice,
there will be a monthly fee of $1.00 added
to your current rate. Please contact the office
and someone in the billing department will be
happy to make those arrangements.
Please remember that billing can also be done via Visa,
Master Charge, Discovery or automatic withdrawal from
a checking or savings account. Contact the office if
you would like to change your method of payment.
We are hoping to accomplish this within the next couple
months; details will be updated here as available, and
we will email you when we are ready to make the switch.
Our apologies for any inconvenience this may cause and
your cooperation is greatly appreciated.
Changing Modem Pools
Mon Sept 10, 2001
While upgrading our modem lines in Iowa City, we have moved some of the lines between modem pools. The 338-3068 will slowly be phased out as we add more connectivity to our 56k pool. Currently 338-3068 is still operational but 338-3842 is no longer accessable. -Avalon Technical Support
Williamsburg Outage
Thu Aug 9, 2001
It appears that our Williamsburg modem pool was struck by a power outage earlier this evening. As of 9:00PM power has been restored. We apologize for the outage. Thanks, Avalon Networks
Expanded MegaBit Service!
May 31, 2001
Qwest has expanded their Megabit DSL coverage!
We are now able to serve locations which did not previously qualify for DSL. If you did not qualify for DSL (or thought you wouldn't), give us call!
We offer Qwest DSL connectivity starting at $14.95/month!
(Price does not include Qwest line charges.)
New "System Status Page"
Thurs Apr 19, 2001
Beginning April 20, 2001, you will be able to see Avalon system status reports and outage reports at http://www.avalon.net/status.html.
Thanks,
Avalon Staff
Copyright © 1998, Avalon Networks